IMC
Date: TBA – Category: Soft Skills
Course Overview
Negotiation is a method by which people settle differences. It is a process by which compromise, or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Course Outline
- Negotiation – the nuts and bolts
- Alternatives to negotiation
- Negotiation facts and figures
- Essential Negotiation processes
- Principled Negotiation
- Negotiation types and media
- Attitude and approaches in negotiation
- Behavioral skills in negotiation
- Personal and communication styles
- Negotiation in practice
- The Do’s and Don’ts of negotiation
- Common tricks and ploys
- Negotiating across cultures
- The East and West in negotiation
- Capitalizing on the cultural diversity not differences
- What to do next if the negotiation fails?
- Experiential Learning Activities
- Negotiate to Win/Win Simulation Game
Experiential Learning Activities
- The Negotiation Boot Camp Drills- Scenarios and cases
- Negotiate to Win/Win©- Simulation Game
- The Business Game™- Experiential Learning Tool
Learning Objectives
Upon completion of this course, participants will be able to:
- Ensure success in every negotiation
- Use greater adaptability to different situations
- Shift the balance of power during negotiation
- Be better prepared against the tactics and ploys of other parties
- Understand when to stand firm and when to make concessions
- Improve relationships with clients / business associates
Who Should Attend
- All Managers and Supervisors
- Purchasing officers
- Customer Service Managers
Course Duration
Two days from 9:00AM to 4:00PM
Registration Deadline
One week before the course date
Course Fees
- 4900 EGP (Registration is confirmed only upon payment)
- Fees include materials and attendance certificate
- Complimentary coffee breaks and light lunch
Course Venue
IMC Head Office premises: 22 Yehia Ibrahim Street, Zamalek, Cairo, 2nd Floor, Apart. 11
Payment
- Payment should be made one week prior to course.
- Payment by cheque in Integrated Consultancy’s name or cash to our address.
Related Courses
Time and Stress Management
Personal time management is not about making more time – that’s impossible. Rather, it is about making the best use of the time. By doing this you choose time management over stress management. This interactive course purpose is to get you to know how to ultimately use your time and plan your business and personal life properly. Moreover, it will help you to identify your different stressors, to differentiate between stress and distress, and besides you’ll learn some important lessons to better use your time and tips to reduce your stress levels.
Creative Problem Solving & Decision Making
Why does some people find it easy to solve tough problems with simple solutions, while others find this feat nearly impossible? You’ve no doubt looked at solutions to problems and said, “I should have thought of that” but you didn’t. The answer is not just creativity, although that certainly helps. Rather, the power to find these creative solutions lies in our ability to search for and find facts that relate to the situation, and put them together in ways that work. As an individual, your facts and knowledge can only go so far. By tapping into the knowledge of others (staff, colleagues, family, or friends), you can expand the range of solutions available to you. If you are tired of applying dead-end solutions to recurring problems in your company, this workshop should help you reconstruct your efforts and learn new ways to approach problem solving, and develop practical ways to solve some of your most pressing problems and reach win-win decisions.
Team Building
This course is not about working alone, it is about knowing how to harness and develop the potential of others to work together better and faster. Also, this course provides participants with the tools that can be used to build team for higher efficiency in the workplace.