Negotiation Skills

Date: TBA – Category: Soft Skills

Course Overview

Negotiation is a method by which people settle differences. It is a process by which compromise, or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.

Course Outline

  • Negotiation – the nuts and bolts
  • Alternatives to negotiation
  • Negotiation facts and figures
  • Essential Negotiation processes
  • Principled Negotiation
  • Negotiation types and media
  • Attitude and approaches in negotiation
  • Behavioral skills in negotiation
  • Personal and communication styles
  • Negotiation in practice
  • The Do’s and Don’ts of negotiation
  • Common tricks and ploys
  • Negotiating across cultures
    • The East and West in negotiation
    • Capitalizing on the cultural diversity not differences
  • What to do next if the negotiation fails?
  • Experiential Learning Activities
  • Negotiate to Win/Win Simulation Game

Experiential Learning Activities

  • The Negotiation Boot Camp Drills- Scenarios and cases
  • Negotiate to Win/Win©- Simulation Game
  • The Business Game™- Experiential Learning Tool

Learning Objectives

Upon completion of this course, participants will be able to:

  • Ensure success in every negotiation
  • Use greater adaptability to different situations
  • Shift the balance of power during negotiation
  • Be better prepared against the tactics and ploys of other parties
  • Understand when to stand firm and when to make concessions
  • Improve relationships with clients / business associates

Who Should Attend

  • All Managers and Supervisors
  • Purchasing officers
  • Customer Service Managers

Course Duration

Two days from 9:00AM to 4:00PM

 

Registration Deadline

One week before the course date

Course Fees

  • 4900 EGP (Registration is confirmed only upon payment)
  • Fees include materials and attendance certificate
  • Complimentary coffee breaks and light lunch

Course Venue

IMC Head Office premises: 22 Yehia Ibrahim Street, Zamalek, Cairo, 2nd Floor, Apart. 11

Payment

  • Payment should be made one week prior to course.
  • Payment by cheque in Integrated Consultancy’s name or cash to our address.
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